We all see the world differently and as any good doctor will tell you, our eyes not only see, they project things. Sperling Law recently worked on a case between a medical billing company and a doctor’s office where the two clearly did not see eye to eye and things got…legal.
So, Sperling Law’s client was the medical billing company and they were being sued by the doctor’s office claiming that when the office terminated billing services, they had to turn over all of the patient data for billing purposes. And they did. Pretty simple, right?
Except that some of source data was in a proprietary format/program (shared by other doctors) and really unable to be exported — and upon further investigation, only about 10 percent of the total data was actually involved in the dispute. So even if the medical billing company wanted to provide it, there is no way the doctor’s office could read or access the files (thus the proprietary nature, etc.) And the plot thickens…
Now, the contract says that in the event of termination, the medical billing company would turn over the data or destroy it, or let the doctor’s office know they will protect the info permanently. So all of this legal activity is being done to ultimately get access to 10 percent of the billing data that the doctor’s office won’t be able to read.
Some would call this case “frivolous” especially since it could’ve been easily resolved with a phone call instead of a lawsuit and then a cross-complaint, paperwork, etc.. But these disputes do happen when the act of accessing simple medical billing records becomes personal or emotional.
Your favorite lawyer who never misses a checkup, Dean Sperling says. “I really don’t believe in spending a lot of money just to collect attorney’s fees.” And that’s what it really means to resolve YOUR matter with YOUR best interests in mind.